Shipping and Delivery

Minimum Order Size:  

$25.00 net distributor cost for all finished goods and accessories. Replacement parts are excluded and have no minimum.

Freight Program: 

Freight is shipped F.O.B. factory (Naperville, Illinois); UPS shipments are shipped either collect or pre-paid and billed on the invoice. Truck shipments are sent collect via a carrier of our choice unless otherwise specified on the purchase order. On the specified carrier the purchaser is responsible for any additional costs.  We reserve the right to pass on any surcharges that may be imposed upon us by any freight carrier. All items are available from our Midwest warehouse located in Naperville, Illinois. 

Freight prepaid is allowed on the following orders:

For C.H. Hanson and Superior Tool products items only - freight is pre-paid on $350.00 net to one location within the continental United States. To qualify for lower pre-paid freight the order must not include Barricade tape, Tape accessories, Flagging tape or Stake Flags. Orders that continue to have Barricade tape, Tape accessories, Flagging tape or Stake flags will continue to have pre-paid freight on orders with a value of $750.00 net on a single order shipping to one location in the Continental United States. For Palmgren product any single order over $2,000.00 net distributor cost, are shipped pre-paid to one location within the Continental United States. 

Orders going outside of the Continental U.S. can ship to U.S. Port per above. International shipments may incur additional charges paid for by the distributor/customer.

Shortage/Claims:

Title and responsibility for shipments pass to the consignee upon delivery to the carrier regardless of who pays transportation costs. In addition, the consignee accepts the responsibility for the shipment when merchandise is accepted. It is critical that the consignee inspect the goods and note all shortages and damages on the carriers’ delivery document at the time of delivery. The consignee is responsible to submit any claims for loss or damage with the carrier within 7 days of receipt or the carrier and C. H. Hanson cannot be held responsible.